Terms & Policies

RESERVATION POLICIES:

All classes and teacher schedules are available online up to a month ahead of time. Feel free to browse through our teachers and their classes and choose which is best for you. Our classes are very busy, that being said it is suggested that online reservations be done at least a few days before class. All off site classes, including Beach Yoga, Yoga on lawn, and yoga at the museum are required to register and pay at least 24 hours before the class.

CANCELLATION POLICY & REFUND:

All classes, private sessions, group Pilates reformer sessions, and all services such as massage therapy and acupuncture have a 24 hour cancellation policy. If you need to cancel your scheduled class or scheduled appointment; we require 24 hour notice. Failure to do so will result in the charge for your full appointment cost onto the card on file (or will be deducted from your class card when applicable.) We do not give refunds or cash back! If you have missed a class or service and have given the studio 24 hour cancellation notice you will receive credit in your account for future class or service. If the studio cancels any outdoor classes due to inclement weather you will receive e a class credit to use towards another class of your choice. We do not give refunds for any classes that may be left on your class cards. Thank you for understanding our cancellation and refund policies.

CHECK-IN:

For all classes please arrive 15 minutes before your scheduled time. We start classes at the exact scheduled time. If you do not make it to class on time and don’t give us notice you will be late you will forfeit your spot in the class with no refund. All Pilates Privates Reformer Session we ask you to arrive 15 before your class with the same no call /no show / late policy. First time clients please arrive 20-minute prior to your first session to fill out required paperwork if you did not already sign up through mindbody app.

FACILITIES:

Our facilities are brand new and we are very excited to have you at the Pilates Yoga Loft. We just ask that you please respect both our Pilates studio. Thank you in advance for respecting the studio.

MEDICAL CONCERNS:

For any / all current medical concerns please be very clear on your intake form of all concerns you may have. Pilates Reformer clients, you are required to fill out an intake for and disclose any relevant medical conditions to your instructor.